India – Wells Fargo is looking to hire following staff.
Wells Fargo Jobs India | Fraud & Claim Operations Jobs India
About Wells Fargo:
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.
1- Fraud & Claims Operations
A- Providing an exceptional customer service with strong investigative research while working with internal and external Wells Fargo customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.
B- Responsible for customer contact is made through inbound and/or outbound calling to complete investigation. May also involve contacting third parties for research.
C- Strong communication (verbal and written) skills to establish rapport with customer to de-escalate difficult and sensitive information as a part of resolving a claim.
D– Mitigate the risk by effectively authenticating the identity of customers to prevent further fraudulent activity. Reviews, verifies and/or identifies customer transactions to detect/prevent fraud, policy violations or resolve merchant disputes in order to mitigate and/or recover losses.
E– In charge for multiple claim types. Researches moderate to complex account activity, determines potential source of compromise, and then takes the appropriate action to decision the case using multiple systems and applications.
A- University degree in Business or related discipline.(Fresher or 0-1 year experience).
B- Good communications & analytical skills and flexibility to work for Night shifts.
C- Fluency in English and at least one regional language. Knowledge of MS Office.
D– Understanding of basic banking functions, knowledge on credit & debit functions.
E– Ability to read bank statements or customer account statements. RWF
Last Date to Apply: Until The Vacancy is Filled
Wells Fargo Jobs – India
|Title||Wells Fargo Jobs India | Fraud & Claim Operations Jobs India|
|Hiring Organization||Wells Fargo|
|Job Location||Hyderabad, India|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Wells Fargo Careers Site..
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