India – Uber is looking to hire following staff.
Uber Careers India | Support Specialist Jobs In India
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
1- Senior Support Specialist
A- Core production work: Provide the best customer support through emails and chats and maintain high quality
B- Team Development: Help in improving processes so we always optimize for better customer experience and contribute to building the team and the organization for long term success
C- Customer Experience: Improve customer experience by driving support and enablement
D– Process Improvement: Support the team with policy updates and content development in case of gaps in the SOPs/ KB pages/ Saved Replies
A- Great communication and analytical ability: You have a way with words and enjoy expressing your thoughts in your emails and phone conversations that reflect the Uber hustle. Strong, grammatically correct English language skills is a necessity along with strong analytical skills to help analyze issues and find solutions
B- Empathetic, Patient and an Active Listener: Able to exercise these traits while escalations.
C- Process Driven & Process Compliant: Ability to adhere to the process, question areas for improvement and suggest the best course for action. You know how to balance freedom of expression and process compliance making it easy for the customers
Last Date to Apply: Until The Vacancy is Filled
Uber Jobs – India
|Title||Uber Careers India | Support Specialist Jobs In India|
|Job Location||Hyderabad, India|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Uber Careers Site..
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