UAE – Rotana Hotel is looking to hire the following staff.
Telephone Operator (Arabic Speaker) Jobs In Dubai | Hotel Jobs
Telephone Operator (Arabic Speaker)
Dubai, United Arab Emirates
A- Receive each guest call in a professional and friendly manner
B- Maintain effective communication with all related departments to ensure smooth service delivery
C- Handle every query in a polite and courteous manner and exceed guest expectations
D– Ensure guests are greeted by name upon calling as per the Rotana Standard
E– Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard
F– Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
A- Diploma/degree in the hospitality field with similar previous work experiences.
B– Excellent written and verbal English communication skills along with strong voice modulation abilities are essential.
C– Computer literate and previous experiences with Opera are an advantage.
D– The ideal candidate will be customer-driven and an extremely proactive and ‘switched on’ personality with an outgoing and approachable character.
About Arjaan by Rotana:
Located in the heart of Dubai Media City, Arjaan by Rotana features a modern style luxurious home away from home comforts with world-class hospitality services; part of a multi-functional complex that includes an upscale office tower, and a courtyard, and a food court. Arjaan Dubai has ideally located 15 km from Dubai International Financial City and 25 km from Dubai International Airport and a few steps away from the Dubai tram connecting you to other parts of the city.
Rotana Hotel Jobs – UAE
|Title||Telephone Operator (Arabic Speaker) Jobs In Dubai | Hotel Jobs|
|Hiring Organization||Rotana Hotel|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|