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Support Engineer Jobs In India | Microsoft Jobs India - JobsMansion

Support Engineer Jobs In India | Microsoft Jobs India

India – Microsoft is looking to hire following staff.

Support Engineer Jobs In India | Microsoft Jobs India

About:
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

1- Support Engineer
Full Time
Bangalore, Karnataka, India

Job Responsibilities:
A- Responsible for the customer support experience with Microsoft
B- Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
C- Identify cases that require escalation (either technically or strategically)
D– Create and maintain incident management requests to product group or engineering group
E– Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience
F– Provide ramp activities, knowledge sharing, technical coaching and mentoring
G– Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)

Job Requirements:
A- Possess deep technical expertise and can solve complex technical problems through sound, creative troubleshooting.
B- Demonstrate critical thinking, strong communication skills and ability to develop strategic on-going customer relationships.
C- Enjoy team work, and actively contribute to their peer group as well as our customer account teams
D– Desired background in Technical Training. Education Bachelor’s Degree in Comp. Science, Comp. Info. Sys., Math, Engineering, Business, or related field.

Last Date to Apply: Until The Vacancy is Filled


Microsoft Jobs – India

TitleSupport Engineer Jobs In India | Microsoft Jobs India
Hiring OrganizationMicrosoft
Job LocationBangalore, India
Date PostedSep/14/2021
Base SalaryINR
DescriptionListed below
Employment TypeFull Time
Valid UntilSep/30/2021
Microsoft Careers India Support Jobs In India 2021
Microsoft Careers India Support Jobs In India 2021

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*This Jobs was Originally Posted on Microsoft Careers Site..

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