Sales & Service Officer Jobs In HSBC Bank | Dubai Jobs

UAE – HSBC Bank is looking to hire the following staff.

Sales & Service Officer Jobs In HSBC Bank | Dubai Jobs

Sales and Service Officer – Dubai
Full Time
Dubai, United Arab Emirates

Job Description:
The role is primarily a customer facing role servicing customers. Professionalism, customer focus and a broad understanding of the fundamentals of service and needs based sales planning are critical to the success of the business. The role holder has a responsibility to understand customer needs with a view to upgrade existing customers to appropriate propositions and cross sell WPB product and services. The job holder is required to identify referrals for financial planning needs and to referrals to a specialist as required. The job holder is required to identify referrals for financial planning needs and to refer to a specialist as required. The job holder is required to provide a high-quality and holistic service with prompt completion of customer service request with a focus on deepening the customer relationship essential to drive customer loyalty and increase the wallet share of HSBC.

Skills:
A- Bachelor’s Degree
B- Proven ability in customer service and building customer relationships
C- Ability to identify customer needs and influence customers to take appropriate action to meet their needs 
D– An understanding of HSBC’s Credit Policy and Lending Guidelines
E– A broad knowledge of financial planning and defining customer needs 
F– A full understanding of referral processes 
G– An understanding of the needs of the mass affluent customer segment in general 

About HSBC Bank:
HSBC is committed to building a culture where all employees are valued, and respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. 

HSBC Bank Jobs – UAE