UAE – Emaar is looking to hire the following staff.
Reservation Agent Job In UAE | Emaar Jobs | Umm Al Quwain
Umm Al Quwain, United Arab Emirates
A- Minimum 1 year of experience working in Rooms Reservations preferably with call center experience
B- A minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred
C- Certificate in Telephone Skills and Customer Service will be an advantage
D– Excellent skills in Sales and Administration
E– Good knowledge of computer and business English
F– Operational Performance – Ability to handle the tasks assigned, speed of execution, level of details, and understanding of guest requirements.
G– Financial Performance – Knowledge about financial goals and targets, achievement of individual and team targets.
H– Quality Performance – Knowledge of systems, products, new offers, and packages. Assessment of individual and team on the Quality KPI’s such as adherence to reservations telephone script, email etiquette, and other tools used to measure quality results.
Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.
Emaar Jobs – UAE
|Title||Reservation Agent Job In UAE | Emaar Jobs | Umm Al Quwain|
|Job Location||Umm Al Quwain, United Arab Emirates|
|Employment Type||Full Time|
Disclaimer *This Job was Originally Posted on Emaar Careers Site
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