UAE – ABB Energy Industries is looking to hire following staff.
Manager Customer Experience | Dubai Jobs | UAE Jobs
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About ABB Energy Industries:
1- Manager – Customer Experience
Dubai, United Arab Emirates
A- Conduct and organize technical training based on installed equipment and systems (control, electrical systems, and digital) of ABB within the Energy Industries
B- Generate demand for training and ensure utilization of the center by attracting internal and external stakeholders in coordination with the operation and sales function of the local division
C- Equip Customer Experience Center (CEC) to meet the demand for training, demonstration, and presentation of applications and solutions relevant to customers of Energy Industries
D- Provide technical support consultation, remote diagnostics for site support, and services on control systems delivered by ABB like 800xA and Symphony or Harmony.
E- Drive usage of augmented reality solutions such as Remote Insights among the tech support team, field engineers, and customers.
F- Maintain and keep the system updated and operational throughout the year. Coordinate with the Service Delivery team and ensure ABB proactively schedules FSEs to run the SPDC tool to gather diagnostics that provide insight into productivity or service gaps and opportunities.
A- Bachelor’s degree in Engineering
B- Minimum 10 years of experience in the field of control or electrical system.
C- Conversant with process control principles and passionate on new technologies applicable to industries
D- Must have hands-on experience of ABB’s control systems ABB like 800xA and Symphony or Harmony.
E- Prior experience and knowledge in industries such as Oil & Gas, Power & Water, and other Utilities will be beneficial.
F- Strong experience in troubleshooting and root cause analysis methodology and should have a customer-centric approach.
G– Excellent written and verbal communication skills with the ability to influence both internally and externally.
Last Date to Apply: Until The Vacancy is Filled
ABB Energy Industries Jobs – UAE
|Title||Manager Customer Experience | Dubai Jobs | UAE Jobs|
|Hiring Organization||ABB Energy Industries|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
Latest ABB Energy Industries Jobs Advertisement is available now
*This Jobs was Originally Posted on ABB Energy Industries Careers Site..
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