IT Operations Manager Hiring In Dubai | SCB Bank Jobs In UAE

UAE – Standard Chartered is looking to hire the following staff.

IT Operations Manager Hiring In Dubai | SCB Bank Jobs In UAE

Manager IT Operations
Full Time
Dubai, United Arab Emirates

Job Description:
A- Work with a suite of best-of-breed SaaS tools to create and integrate exceptional internal processes to service call center help-desk, operations support, finance, and other functions.
B- Be responsible for implementing best practice technology deployments whilst adhering to the stringent risk and compliance standards that are required of a fintech.
C- Track IT Operations Requirements and needs
D– Define MVP delivery scope and incremental improvement strategy to support the business processes
E– Internal systems-related major incidents and Critical Migrations. Continuous improvement for faster infrastructure incidents/tickets resumption, root cause identification, problem fixing
F– SME level troubleshooting of systems incidents and technical solutions.
G– Appropriate and timely escalation of service delivery issues, Service Incident Resolvers E.g. Support Teams, Customer Support Teams, 3rd Party vendors.

Skills:
A- Min 8-10 years of experience in Desktop support, Internal Systems support, OS level troubleshooting, hardware, build OS, service management, IT infra, design, controls implementation
B- Should have knowledge of Apple products, building environment
C- Should have handled and managed user support in multiple shifts in complex environments
D– Should have knowledge on network configuration (LAN and WAN) command line, configuration of servers, VPN, troubleshooting of IT telephony, SaaS Services and Videoconferencing
E– Level 1 knowledge of LAN and WAN), that includes configuration of modem, switch or router incluing VPN and Cloud systems.

About Standard Chartered:
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.

Standard Chartered Jobs – UAE