UAE – Al Futtaim Group is looking to hire the following staff.
HR Analyst Jobs | Al Futtaim Group Careers UAE | Dubai Jobs
Dubai, United Arab Emirates
A- HR Analyst acts as ‘trusted HR Advisor’ for a user base of 17,000 Employees, Managers & HR Business Partners seeking for support in HR Policy & Processes, Transactions & Self-Service Online portal. The HR Analyst assumes an ‘end to end’ ownership for all in scope requests coming through
B- HR Analyst is expected to adhere and meet the service levels at all times whilst maintaining pace with quality discipline
C- Conduct basic analysis and promptly resolve the majority of inquiries and transactional requests, routes cases that require escalation using the support tool i.e. ES portal
D– Responsible to communicate resolution after having received confirmation to employees that request/issue is resolved, depending on types of request.
E– Working in a highly data-sensitive environment, an HR Analyst is responsible for Protect Data Privacy at all times and adhering to confidentiality requirements to promote zero breaches of office security policy.
F– Jointly cultivate and contribute to a learning and knowledge-sharing culture through coaching, emails (Info Sharing), team meetings or suggesting content to be updated in the FAQ list
G– Foster strong teamwork and good working relationships between team members and members from other Employee Services Teams to ensure smooth request management flow.
A- Bachelor’s Degree or equivalent in Business, Management (especially HR) or Technology.
B- Field of Specialization, Human Resources/Customer Service/Psychology
C- 2-3 years experience as an HR Generalist or in a Customer Service Help Desk role.
D– 1-2 years of experience in SAP HCM Module – PA, OM, Time Management & Payroll Mode
E– Sound knowledge and working experience with common help desk too, such as Case Management tool.
F– Proficiency with PC applications including Word, Excel, PowerPoint and Outlook
About Al Futtaim Group:
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands.
Al Futtaim Group Jobs – UAE
|Title||HR Analyst Jobs | Al Futtaim Group Careers UAE | Dubai Jobs|
|Hiring Organization||Al Futtaim Group|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
Disclaimer *This Job was Originally Posted on Al Futtaim Group Careers Site
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