EA Inc Jobs In India | Social Specialist Jobs India - JobsMansion

EA Inc Jobs In India | Social Specialist Jobs India

India – EA is looking to hire following staff.

EA Inc Jobs In India | Social Specialist Jobs India

Job Description:
The Social Support Advisor, working under the Social Team Lead, will be the key to achieving this goal of world-class support. By identifying and engaging players in need on social channels like Twitter and Facebook, the ideal candidate will be able to understand the nuances of working within social media, and will find creative solutions to a variety of technical and gameplay related issues. Given the unique nature of Social platforms, the Social Support Advisor will be part of a team of highly motivated, multi-lingual support staff who are key contributors in EA’s global support operation.

1- Social Support Specialist
Full Time
Hyderabad, Telangana, India

Job Responsibilities:
A- Be part of a team focused on assisting players in need, by proactively identifying problems and finding solutions in real-time
B- Be an informed and savvy trouble shooter, interacting with thousands of gamers daily on various channels ensuring that every experience is positive, and reflects EA’s brand and mission
C– Provide support via EA’s @EAHelp channel and monitor activity across multiple social channels including Facebook and Twitter
D– Interact with broader Customer Experience, Studio and Executive team members during peak periods to ensure players receive the best experience possible
E– Participate in daily update meetings with the team, providing insight on top contact drivers, process enhancements and social support needs and ideas

Job Requirements:
A- 2+ Years of game support, including gameplay, technical and account troubleshooting for various platforms and devices
B- Must be fluent in English
C- Professional experience with community and social platforms
D– Highly developed verbal and written communication skills
E– Expertise in writing, editing and public content creation

Last Date to Apply: Until The Vacancy Is Available


EA Jobs – India

TitleEA Inc Jobs In India | Social Specialist Jobs India
Hiring OrganizationEA
Job LocationHyderabad, Telangana, India
Date PostedSep/14/2021
Base SalaryINR
DescriptionListed below
Employment TypeFull Time
Valid UntilSep/30/2021
Electronics Art Jobs In India 2021 Social Support Specialist Jobs India
Electronics Art Jobs In India 2021 Social Support Specialist Jobs India

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*This Jobs was Originally Posted on EA Careers Site..

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