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Digital Support Specialist Jobs | Farah Experiences LLC Jobs -

Digital Support Specialist Jobs | Farah Experiences LLC Jobs

UAE – Farah Experiences LLC is looking to hire following staff.

Digital Support Specialist Jobs | Farah Experiences LLC Jobs

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About Farah Experiences LLC:
Farah Experiences LLC was founded in 2008 with the goal of providing unique, world-class entertainment experiences in Abu Dhabi, the capital of the United Arab Emirates. The company now owns and operates three award-winning theme parks: Ferrari World Abu Dhabi, the world’s first Ferrari-branded theme park, Yas Waterworld, the UAE’s only Emirati waterpark, and Warner Bros. WorldTM Abu Dhabi, the world’s first Warner Bros. branded indoor theme park.
CLIMB, an indoor adventure hub with the world’s largest indoor skydiving flight chamber and the world’s tallest indoor climbing wall, and Qasr Al Watan, an enriching tour experience that invites the world to share the UAE’s culture, knowledge, and inspiring journey, are two of the company’s unique attractions.
The iconic attractions are situated in the heart of Yas Island, Abu Dhabi’s leisure and entertainment destination and one of the world’s fastest-growing.
Farah Experiences is a wholly-owned subsidiary of Miral Asset Management LLC, based in Abu Dhabi.

1- Digital Support Specialist
Full Time
Abu Dhabi, United Arab Emirates

Job Description:
The Digital Support Specialist ensures a smooth and efficient operation in the Yas Connect Platform in relation to the Company Core Process; thus directly impacting on managing and integrating IT systems.   
This position is responsible for tier 1 support across all applications of Yas Connect and has to manage the monitoring system of the platform. The job scope also includes;

Job Responsibilities:
A
– To supply initial IT support service and guidance for all YC application-related issues in
B- To resolve service desk calls as first point contact and allocate to tier 2 support as necessary.
C- To log calls and maintain accurate written records of work completed using IBM Tivoli Service Request Manager Software (TSRM).
D- To work towards KPIs and the overall SLA’s governing the IT Services Team performance.
E- To contribute to the improvement of Help Desk services, processes, and operations.
F– To maintain and develop the team’s internal adherence to the ITIL framework and key deliverables.
G– To provide guidance to other IT team members as appropriate in providing a seamless IT service to the Business.

Job Requirements:
A
– MCP (Microsoft Certified Professional)
B– ITIL Foundation V3
C– CompTIA A+ (Computing Technology Industry Association)
D– MSCA (Microsoft Certified Solutions Associate) or MCSE (Microsoft Certified Solutions Expert)
E– CCNA (Cisco Certified Network Associate)
F– Bachelor Degree in Computer Science
G– 3+ Years’ experience of computer and network support



Last Date to Apply: Until The Vacancy is Filled


Farah Experiences LLC Jobs – UAE

TitleDigital Support Specialist Jobs | Farah Experiences LLC Jobs
Hiring OrganizationFarah Experiences LLC
Job LocationAbu Dhabi, United Arab Emirates
Date PostedOCT/10/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilOCT/30/2021
Digital Support Specialist Jobs UAE Farah Experiences Jobs UAE Abu Dhabi Jobs 2021
Digital Support Specialist Jobs UAE Farah Experiences Jobs UAE Abu Dhabi Jobs 2021

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*This Jobs was Originally Posted on Farah Experiences LLC Careers Site..

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