Customer Services Jobs In FAB Bank | Bank Jobs In Abu Dhabi

Customer Services Jobs In FAB Bank | Bank Jobs In Abu Dhabi

UAE – First Abu Dhabi Bank is looking to hire the following staff.

Customer Services Jobs In FAB Bank | Bank Jobs In Abu Dhabi

Customer Service Representative (CSR), UAE Nationals ONLY
Full Time
Abu Dhabi, United Arab Emirates

Job Description:
A- Provide excellent customer service by attending to incoming calls within the quality guidelines
B- Handling and resolving customer complaints to customer satisfaction within the defined authority limits and escalate as per process
C- Recommend potential products or services to management by collecting customer information and analyzing customer needs
D–  Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores
E– Contribute to the business by generating new prospects/Leads and upselling all types of FAB products
F– Maintains customer records by updating customer history through service requests/complaints and Notes Maintain confidentiality of the bank’s customers and data 

Skills:
A- High School
B- 0 – 2 years of relevant experience in the banking sector
C- Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills
D– Excellent communication skills in English & Arabic.

About First Abu Dhabi Bank:
FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.


First Abu Dhabi Bank Jobs – UAE

TitleCustomer Services Jobs In FAB Bank | Bank Jobs In Abu Dhabi
Hiring OrganizationFirst Abu Dhabi Bank
Job LocationAbu Dhabi, United Arab Emirates
Date PostedJUN/29/2022
Base SalaryAED
Employment TypeFull Time
Valid ThroughJUL/31/2022
Job Data
Customer Service Representative Jobs In Bank First Abu Dhabi Bank Jobs FAB Bank Careers UAE
Customer Service Representative Jobs In Bank First Abu Dhabi Bank Jobs FAB Bank Careers UAE

Disclaimer:
*This Job was Originally Posted on First Abu Dhabi Bank Careers Site

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