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Customer Service Representative Jobs Dubai UAE | Serco Careers -

Customer Service Representative Jobs Dubai UAE | Serco Careers

UAE – Serco is looking to hire following staff.

Customer Service Representative Jobs Dubai UAE | Serco Careers

UAE Jobs | Career Dubai | Career At Dubai | Jobs In Dubai | Gulf Jobs

About Serco:
We are a global team of 50,000 people tasked with providing critical public services in areas such as defense, transportation, justice, immigration, healthcare, and citizen services. We are trailblazers dedicated to reimagining and improving public services for the greater good.
SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Global Employee Networks) are all available to Serco employees (Disability). Serco Employee Networks are led by colleagues who are committed to promoting diversity, inclusion, and belonging.

1- Customer Service Representative
Full Time
Dubai, United Arab Emirates

Job Purpose:
This position’s goal is to provide a safe, dependable, world-class, and customer-focused station and train service.

Job Responsibilities:
A- To ensure the safety and comfort of passenger movement within the station premises, monitor and maintain station operational status.
B- Evacuate passengers in a controlled, uncontrolled, or emergency manner.
C- To ensure that passenger flows are managed in an orderly manner, control and mitigate overcrowding in stations and platforms.
D– Deliver critical messages to passengers in a timely, clear, and proactive manner via audio or visual means
E– In the event of an emergency, monitor and control the direction of the fare gates in accordance with the flow of passengers.
F– Provide information on train services and ticket sales, as well as respond to passenger inquiries.

Job Requirements:
A- A minimum of two years experience providing customer service in a Metro station or equivalent
B- A minimum of one year’s experience safely transporting passengers along prescribed routes.
C- Customer service experience and knowledge, as well as conflict resolution techniques.
D– Basic knowledge of the station’s operations and activities.
E– Ideally, you should have a bachelor’s degree or a higher diploma in a related field.
F– The position necessitates strong literacy and numeracy abilities.
G– Numeracy is required for dealing with and recording cash transactions.



Last Date to Apply: Until The Vacancy is Filled


Serco Jobs – UAE

TitleCustomer Service Representative Jobs Dubai UAE | Serco Careers
Hiring OrganizationSerco
Job LocationDubai, United Arab Emirates
Date PostedOCT/05/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilOCT/30/2021
Serco Jobs UAE Customer Service Representative Jobs UAE Dubai
Serco Jobs UAE Customer Service Representative Jobs UAE Dubai

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*This Jobs was Originally Posted on Serco Careers Site..

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