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Customer Relations Manager Jobs In UAE | Air Arabia Careers

Customer Relations Manager Jobs In UAE | Air Arabia Careers

UAE – Air Arabia is looking to hire following staff.

Customer Relations Manager Jobs In UAE | Air Arabia Careers

UAE Jobs | Career Sharjah | Career At Sharjah | Jobs In Sharjah | Gulf Jobs | Middle East Jobs | Sharjah Jobs | Jobs In UAE 2021

About Air Arabia:
Air Arabia is an Emirati low-cost airline with its head office in the A1 Building Sharjah Freight Center, Sharjah International Airport.

1- Customer Relations Manager
Full Time
Sharjah, United Arab Emirates

Job Responsibilities:
A- Co-creates along with other business functions and implements a group-wide CRM strategy, for the execution of cost-effective, revenue-protecting customer complaint solutions and service recovery actions.
B- Builds, manages and maintains effective relationships with internal and external stakeholders providing expert advice to achieve desired benefits and business outcomes. 
C- Provides direction & guidance to the Customer Relations teams in all Hubs for resolving customer complaints at all stages of the customer journey as well as delivering key insights back to the business. 
D– Monitors and ensures that operational related KPIs are achieved for customer relation function across the Group. E.g. Average Response Time; Service recovery expenditure etc.  

Job Requirements:
A- Bachelor degree in Management/Communication or equivalent from a recognized university. 
B- Capable of using CRM systems and tools; proficient in Microsoft Office 
C- Fluent in English & Arabic languages 
D– 5+ years of related working experience in a similar role in customer relations or customer care in any service industry, preferably in aviation; experience with low-cost airline is a plus.

Last Date to Apply: Until The Vacancy is Filled


Air Arabia Jobs – UAE

TitleCustomer Relations Manager Jobs In UAE | Air Arabia Careers
Hiring OrganizationAir Arabia
Job LocationSharjah, United Arab Emirates
Date PostedDEC/15/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilJAN/30/2022
Job Data
Air Arabia Jobs In UAE Customer Relations Manager Jobs In UAE
Air Arabia Jobs In UAE Customer Relations Manager Jobs In UAE

Latest Air Arabia Jobs Advertisement is available now

*This Job was Originally Posted on Air Arabia Careers Site

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