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Customer Relations Manager Jobs | Air Arabia Jobs UAE - JobsMansion

Customer Relations Manager Jobs | Air Arabia Jobs UAE

UAE – Air Arabia is looking to hire following staff.

Customer Relations Manager Jobs | Air Arabia Jobs UAE

UAE Jobs | Career Sharjah | Career At Sharjah | Jobs In Sharjah | Gulf Jobs | Middle East Jobs | Sharjah Jobs | Jobs In UAE 2021

About Air Arabia:
Air Arabia is an Emirate low-cost airline with its head office in the A1 Building Sharjah Freight Center, Sharjah International Airport.

1- Customer Relations Manager
Full Time
Sharjah, United Arab Emirates

Job Responsibilities:
A- Co-creates along with other business functions and implements a group-wide CRM strategy, for the execution of cost-effective, revenue-protecting customer complaint solutions and service recovery actions.
B- Implements standardized processes & procedures across the group for handling customer complaints / communication and requests pertaining waivers/adjustments/revalidation/refund on tickets and other related issues
C- Builds, manages and maintains effective relationships with internal and external stakeholders providing expert advice to achieve desired benefits and business outcomes.
D– Provides direction & guidance to the Customer Relations teams in all Hubs for resolving customer complaints at all stages of the customer journey as well as delivering key insights back to the business.

Job Requirements:
A- 5+ years of related working experience in a similar role in customer relations or customer care in any service industry, preferably in aviation; experience with low-cost airline is a plus. 
B- Bachelor degree in Management/Communication or equivalent from a recognized university. 
C- Capable of using CRM systems and tools; proficient in Microsoft Office 
D– Fluent in English & Arabic languages 

Last Date to Apply: Until The Vacancy is Filled


Air Arabia Jobs – UAE

TitleCustomer Relations Manager Jobs | Air Arabia Jobs UAE
Hiring OrganizationAir Arabia
Job LocationSharjah, United Arab Emirates
Date PostedNOV/15/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilDEC/15/2021
Job Data
Air Arabia Jobs UAE Customer Relations Manager Jobs Sharjah Jobs
Air Arabia Jobs UAE Customer Relations Manager Jobs Sharjah Jobs

Latest Air Arabia Jobs Advertisement is available now

*This Job was Originally Posted on Air Arabia Careers Site

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