Customer Experience Officer Jobs In UAE | Serco Plc Jobs In Dubai

UAE – Serco Plc is looking to hire the following staff.

Customer Experience Officer Jobs In UAE | Serco Plc Jobs In Dubai

Customer Experience Officer
Full Time
Dubai, United Arab Emirates

Job Description:
A- Serco’s point of contact for all customers and Serco’s internal requests for services and assets.
B- Management and supervision of Reception and Accommodation staff and daily operations of Reception and Accommodation team.
C- Monitor the fleet management software system (CAFM) and allocate any new transport tasks to the driver pool.
D– Manage and liaison for all Host Nation and ADF Passes for the department and their associated vendors.
E–

Skills:
A- Minimum 2 years experience in the Call Centre environment facilities management field.
B- Minimum 2 years experience in the Hospitality industry or Transport industry
C- Valid UAE Drivers license is desirable
D– Courteous and respectful providing customer service excellence.
E– Excellent customer service communication skills.

About Serco Plc:
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Serco Plc Jobs – UAE