UAE – Boston Scientific is looking to hire the following staff.
Customer Care Manager Jobs In UAE | Dubai Jobs
Customer Care Manager, GEM Job
Dubai, United Arab Emirates
A- Leads local Customer Service Teams to ensure consistent delivery of world-class service. Oversees daily operations, assuring compliance with standard operating procedures, regulations, and policies.
B- Leads Customer Service Export team supporting worldwide distributors across BSC, supporting Export activities including freight and documents requirements for each destination country along with working internally with Commercial, Demand Planning, and Finance teams to ensure End to End visibility.
C- Supporting Letter of Credit reviews and timely processing by Customer Service teams.
D– Lead regional KPIs development and reporting, representing GEM Customer Care on regional platforms.
E– Drive Standardization across Growth Emerging Markets to deliver a unified customer service experience across the region.
F– Directs the management of Team staff. Leads special projects as assigned by leadership.
G– Leverage & identify opportunities for Customer Service automation technologies to drive best practices and yield best results.
H– Oversees the operations within Customer Service with responsibility for directing, developing, and implementing systems that produce the highest quality customer service in the most cost-effective manner.
About Boston Scientific:
Boston Scientific’s hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.
Boston Scientific Jobs – UAE
|Title||Customer Care Manager Jobs In UAE | Dubai Jobs|
|Hiring Organization||Boston Scientific|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|