Customer Care Agent Hiring In Dubai | UAE Jobs 2022

Customer Care Agent Hiring In Dubai | UAE Jobs 2022

UAE – Kone is looking to hire the following staff.

Customer Care Agent Hiring In Dubai | UAE Jobs 2022

Customer Care Agent
Full Time
Dubai, United Arab Emirates

Job Description:
A- Accountable to manage various types of contacts: alarm calls, test calls, customer calls including callouts & case registrations, outbound calls, and technician calls
B- Callouts – from customer call to dispatch and closing the case
C- Accountable to identify safety situations and manage them by giving adequate safety instructions as described in the global safety procedures. Customer Care Agent shows empathy, is aware of customer feelings in such situations and provides adequate safety advice to calm the passenger.
D– Receive and resolve queries and complaints
E– Communicate resolution to customer

Skills:
A- Bachelor’s Degree holder or equivalent
B- Minimum 2 years’ Customer Service experience 
C- Excellent communication, customer management, and IT skills
D– Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service.
E– UAE driving license is an added advantage.

About Kone:
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.


Kone Jobs – UAE

TitleCustomer Care Agent Hiring In Dubai | UAE Jobs 2022
Hiring OrganizationKone
Job LocationDubai, United Arab Emirates
Date PostedJUL/09/2022
Base SalaryAED
Employment TypeFull Time
Valid ThroughJUL/31/2022
Job Data
Customer Care Agent Jobs In Dubai Kone Careers Jobs In UAE
Customer Care Agent Jobs In Dubai Kone Careers Jobs In UAE

Disclaimer *This Job was Originally Posted on Kone Careers Site

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