Call Center Jobs In Dubai | Atlantis Dubai Jobs | Hotel Jobs

UAE – Atlantis The Palm is looking to hire the following staff.

Call Center Jobs In Dubai | Atlantis Dubai Jobs | Hotel Jobs

Assistant Manager, Call Center
Full Time
Dubai, United Arab Emirates

Job Description:
A- As an Assistant Manager, Call Center you will be responsible for assisting the Manager, Call Center in managing all aspects of the daily operations of the Call Center.
B- The role requires auditing, planning, analyzing, training, and reporting to ensure the customer experience is continuously enhanced to meet the highest levels of guest service per resort standards.
C- The ideal candidate must be an excellent communicator and able to evaluate the service delivery to ensure the highest levels of product knowledge and be able to provide factual tangible feedback to enhance the guest experience.

Skills:
A- A successful candidate should hold a bachelor’s degree along with a passion for training and extensive knowledge of Call Centre operations with a proven history of driving and motivating large teams toward service excellence.
B– We are looking for someone who has a minimum of 2 years in a similar position within the luxury Five-Star property, has excellent verbal and written communication skills, and thrives on working in a fast-paced team environment.

About Atlantis The Palm:
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined.

Atlantis The Palm Jobs – UAE