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Amazon AE | Jobs In UAE | Dubai Jobs 2021 | Customer Relations Jobs -

Amazon AE | Jobs In UAE | Dubai Jobs 2021 | Customer Relations Jobs

UAE – Amazon is looking to hire following staff.

Amazon AE | Jobs In UAE | Dubai Jobs 2021 | Customer Relations Jobs

UAE Jobs | Career Dubai | Career At Dubai | Jobs In Dubai | Gulf Jobs | Middle East Jobs | Dubai Jobs | Jobs In UAE 2021 | Amazon UAE | Amazon UAE Jobs | Amazon Jobs Dubai

About Amazon:
At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven specialists. If you’d like to help us build the place to find and buy anything online, this is your chance to make history and be intimately involved in growing our business by supporting large-scale hiring and new building growth.

1- Executive Customer Relations Specialist
Full Time
Dubai, United Arab Emirates

Job Responsibilities:
A- Resolve Customer Trust Escalations related to the Amazon brand, data regulation, or privacy concerns by driving technical investigations to identify root cause(s) and restore customers’ trust in devices.
B- Support the managers on the day-to-day VP Inquiries owning the investigation of an escalation from start to end, including preparing the final responses to senior leaders, following the narrative style format.
C- Dive deep into customer problems; build the entire history of customer contacts, to determine root cause.
D– Contact customers directly to gather information for troubleshooting and root cause analysis. Follow-up with customers until the issues are successfully resolved.
E– Conduct data queries and general data analytics related to escalations the team is handling.
F– Manage process improvement initiatives, including the scoping and implementation of projects stemming from escalations.
G– Effectively communicate with both internal and external customers by adjusting the communication style to your audience.

Job Requirements:
A- A minimum of six months of experience handling escalated contacts with legal, regulatory, Governmental and/or PR implications.
B- Bachelor’s degree or 2-years Amazon experience
C- Flexibility in work hours based on scheduling needs and customer demands
D– Must be in good standing
E– Experience in communicating technical concepts to a non-technical audience
F– Fluency (spoken, reading and written proficiency) in English and Arabic
G– Illustrated experience in communicating and/or presenting to Sr. Leaders or other stakeholders



Last Date to Apply: Until The Vacancy is Filled


Amazon Jobs – UAE

TitleAmazon AE | Jobs In UAE | Dubai Jobs 2021 | Customer Relations Jobs
Hiring OrganizationAmazon
Job LocationDubai, United Arab Emirates
Date PostedOCT/20/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilNOV/30/2021
Job Data
Amazon Jobs UAE Dubai 2021 Customer Relations Executive Jobs
Amazon Jobs UAE Dubai 2021 Customer Relations Executive Jobs

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*This Job was Originally Posted on Amazon Careers Site

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